Vacatures

Quality engineer

11-6-2021 HBO, WO High Tech Hengelo

Wat jij gaat doen

The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products.

• Analyze, solve and control complex production quality problems on time to meet the customer requirements
• Handles Production Part Approval Process and provide documents to customer
• Conducts measurement system analysis and statistical process control for key processes
• Ensures a smooth and timely launch of new and changed products
• Handles customer returns and uses Sensata tools to provide frequent status updates to affected customers
• Works effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers
• Coordinates project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation
• Initiating improvement proposals serving cost of quality, turnaround time and quality of production
• May partner with line quality engineers and management teams in Layered Process Audits and internal audits. These audits ensure that manufacturing practices are followed
• Train and manage technicians and inspectors to make sure corrective actions implemented and operators follow-up
• Establish and follow procedure for control on non-conforming parts in production
• Handles all aspects of quality and continuous improvement across various customer groups
• Initiate improvement proposals serving cost of quality, turnaround time and quality of production
• Assisting clients during audits with the aim to come to a production release
• Demonstrate full ownership of product quality by driving all relevant functions towards 100% robustness in meeting specifications/performance requirements
• Facilitate risk management process in compliance to appropriate external standards and corporate policies
• Develop a customer satisfaction plan. Turn "voice of the customer" into user needs and quality goals
• Develop a strategy to manage specific customer accounts
• Handles customer quality issue resolution
• Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements
• Perform risk assessments
• Set quality goals and improvement plans
• Document and work with lessons learned
• Review Control Plans and improve as needed
• Develop a customer satisfaction plan
• Work with Production sites to drive manufacturing improvements
• Analyze data to identify concerns and respond to customers
• Perform warranty analysis and identify trends
• Strong Communication and social skills in order to be the intermediary between our clients and our production plants particular in Bulgaria, Mexico, Malaysia and China
• Develop corrective action management for customer issues

Ben jij de kandidaat?

• A university degree and 4-6 years of experience (i.e. Bachelors degree) or a graduate degree and 2-4 years of experience (i.e. Masters degree) or a higher level degree and 0-2 years of experience (i.e. Doctorate degree)
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Wat wij bieden

Voor deze functie kom je bij Voort in dienst. Jij staat bij ons centraal. Elk moment van jou vinden wij bijzonder. En vieren wij samen. Wij zorgen dat jij op de juiste werkplek belandt. Waar jij past. Waar je techniek op de kaart zet. Want dat is jouw vak. En samen werken we continu aan jouw ontwikkeling. Zodat je blijft groeien op technisch en professioneel vlak. Je krijgt van ons:
  • een mooie baan bij onze opdrachtgever
  • een goed salaris om rond te komen en leuke dingen te doen
  • 3 trainingen per jaar bij de Voort Academy om aan je ontwikkeling te werken
  • een opleidingsbudget van €1500,- zodat je blijft groeien
  • secundaire arbeidsvoorwaarden zoals een aandraagbonus
  • 25 vakantiedagen (overige vrije dagen zijn afhankelijk van de cao van de opdrachtgever)

Waar jij gaat werken

Een internationale opdrachtgever in high tech sector.

Meer weten?

Ben jij enthousiast geworden over de vacature? Solliciteer dan snel op deze functie. Voor vragen kun je bellen naar onderstaande contactpersoon.

Sollicitatieprocedure

Sollicitatie

Wij werken samen met ruim 800 opdrachtgevers door heel Nederland. Zowel kleine als grote bedrijven. Maak nu een profiel aan in Boest en solliciteer op de functie die bij jou past!

Kennismakingsgesprek

Vertel ons tijdens een kennismakingsgesprek je ambities en wat je precies zoekt in een baan.

Voorstellen

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Op gesprek

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Start

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