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Field Service Engineer

28-11-2019 Vocational, Bachelor Electrical engineering, Systems engineering, Mechanical engineering Venlo, Nederland

Key responsibilities

The job of Field Service Engineer is a challenging dynamic world job. While travelling around the globe you will be doing the thing you like most: solving our customer issues. You will meet interesting people and will work independently in the field. Technical expertise will be combined with social skills, advising the customer about the systems capability and additional offerings we can propose. You will be part of our customer support team, receiving support, feedback and dedicated training.
  • As a Field Service Engineer you will be responsible for troubleshooting and preventive maintenance.
  • You will assist customers with their possible machine related issues via phone, e-mail, remote communication and onsite visits.
  • Occasionally you will also install upgrades and modifications at customers’ sites worldwide.
  • You see it as a challenge to keep customers satisfied being the representative of Hauzer, so proper administration and follow up is a must.
  • You will provide the customer with correct knowledge transfer and will listen well to their requirements. Also you will give training to the customers in operating, maintaining and troubleshooting the system.
  • You will give feedback to your colleagues concerning specific customers’ wishes and technical developments.
  • You will assist your Customer Support colleagues and if needed your Manufacturing colleagues.
  • You report to the Manager Customer Support

Knowledge, skills and abilities

  • You have a bachelor work level and a technical degree, preferably in electrical engineering;
  • You have at least 2 years of work experience in a similar job;
  • You have an independent and firm personality including a great sense of responsibility and good analytical skills;
  • You have a feeling for commercial aspects, organizational talent and a customer focused and representative attitude;
  • You speak & write English fluently and preferably German;
  • Foreign cultures and international communication challenge you;
  • You are willing to travel worldwide for over 50%. When requested you will be able to travel the same or the next day. The actual amount of travelling off course depends on the amount of work;
  • You will operate the Hauzer hotline together with the other FSE’s.

What do you get?

Voor deze functie kom je bij Voort in dienst. Jij staat bij ons centraal. Elk moment van jou vinden wij bijzonder. En vieren wij samen. Wij zorgen dat jij op de juiste werkplek belandt. Waar jij past. Waar je techniek op de kaart zet. Want dat is jouw vak. En samen werken we aan jouw ontwikkeling. Zodat je blijft groeien op technisch en professioneel vlak. Je krijgt van ons:
  • een mooie baan bij onze opdrachtgever
  • een goed salaris om rond te komen en leuke dingen te doen
  • 3 trainingen per jaar bij de Voort Academy om aan je ontwikkeling te werken
  • een opleidingsbudget van €1250,- per jaar zodat je blijft groeien
  • secundaire arbeidsvoorwaarden zoals een aandraagbonus
  • 25 vakantiedagen (overige vrije dagen zijn afhankelijk van de cao van de opdrachtgever)

Where you’ll end up

The company is an international high-tech organization, with over 240 employees and branches in Venlo, Yokohama, Shanghai, Barcelona and Olten. At their home base in Venlo, we develop and assemble plasma coating systems with vacuum, sputtering and arc evaporation technology, that find their way around the globe, to customers with notable names. At this medium-sized company, lines are still short and you can make a difference. 

Are you ready to apply?

Ben jij enthousiast geworden over de vacature? Solliciteer dan snel op deze functie. Voor vragen kun je bellen naar onderstaande contactpersoon.

Silvie Giebels

Consultant industrie & high tech

Application process


We work together with more than 800 clients throughout the Netherlands. Apply for the job of your interest.


Tell us about your ambitions and what you’re looking for in a job. We’re going to find the right technical job for you!


We’ll introduce you to the client and also check if we have more interesting jobs for you.

Interview with client

We’ll prepare the interview together. This way you go well prepared to the client(s) for your interview.

Your job

Are you positive? And the client too? Then you’ll get started with your new job via Voort. This way you’re certain of a good contract and constant salary.

Apply now

Apply by completing the form below